As this is a virtual product intended for immediate use and delivered automatically, exchanges or refunds of the purchase price are not possible.
If you made a duplicate purchase or ordered the same item more than once, we can arrange an exchange or refund the amount paid. Please contact us via WhatsApp or email.
If you receive your purchase and it does not meet your expectations, you may return or exchange the product within seven days of purchase.
If the product is damaged, please explain what happened. You must return the product to us in the same condition it was sent to you, ensuring it is carefully packaged.
Shipping costs will be reimbursed once we receive the returned product, at which point we will process the exchange or refund.
Please contact us via WhatsApp at (38) 99940-5564 with your order number.
PIX: Immediate payment; file access is granted within a few minutes.
CREDIT CARD: You can also pay in installments (interest may apply); file access is granted within a few minutes.
BANK SLIP (Boleto): Payment via barcode; approval and file access may take up to 72 hours.
